24/7 Support

How can we help you?

Whether you have a question about an upcoming masterclass or need technical support, our team is ready to assist.

Course Support

Have questions about registration, schedules, or accessing your e-learning materials?

courses@academyium.com

General Enquiries

For all other questions, media requests, or general information about Academyium.

admin@academyium.com
Our support team aims to respond to all inquiries within 2-3 business days.
Knowledge Base

Frequently Asked Questions.

Our masterclasses and conferences are meticulously designed for doctors specializing in Emergency Medicine, Intensive Care, Anaesthesia, and Acute Medicine. Certain procedural and ultrasound courses are also highly suitable for advanced nurse practitioners and allied health professionals operating in acute or critical care roles.
Yes. The vast majority of our programs are fully accredited. To receive your official Certificate of Attendance and claim your CPD points, you must fulfill three criteria: strictly 100% physical or digital attendance (verified by our telemetry systems), and the submission of the post-course feedback form within 7 days of completion.
We operate a strict but fair cancellation policy. If you notify us more than 1 month prior to the event, you are eligible for a free transfer to the next available date, or a full refund minus a €50 administrative fee. For cancellations within 1 month of the event, you may receive a 50% refund. Unfortunately, no-shows will forfeit their entire fee. Please refer to our Official Policies page for full details.
We offer a hybrid approach to maximize accessibility. Our hands-on procedural and ultrasound workshops are exclusively in-person to guarantee practical competency. However, our theoretical summits, conferences, and mentorship programs are often streamed globally via secure, interactive virtual platforms. Please check the specific event page for venue details.